I opened it as you see in the photos to make sure everything is there. Everything is there as you can see in the photos. We bought it for our office but that business shut down so it wasn't opened! The item "New Fujitsu IX500 Scansnap Document Scanner PA03656-B005" is in sale since Thursday, November 15, 2018.This item is in the category "Computers/Tablets & Networking\Printers, Scanners & Supplies\Scanners". The seller is "dawzilla" and is located in Santa Ana, California. This item can be shipped to United States.